Taonga
News

UPD: The maintenance has wrapped up! 🎉

📣 Islanders, tomorrow, February 19, we'll be performing important server maintenance. Due to this, the game may be unavailable for up to 1 hour somewhere between 01:00 a.m. and 05:00 a.m. PST (Pacific Standard Time).

Thank you for your kind patience! 🌴

📣 Islanders, we're aware that some of you are experiencing problems getting into the game at the moment.

Please contact our support team so they can look into the issue and provide tips on accessing Taonga.

📝 Here's how to get in touch:

1. Click the "Support" button at the top of the Web Portal.

2. Or fill out the request form.

Our specialists will answer you as soon as possible. We appreciate your patience, friends!

Islanders, due to technical reasons, the Fireworks Festival Competition starts tomorrow, January 28, 12:00 a.m. PST (Pacific Standard Time).

Please note that only the points you collect after it commences will count toward your Competition score.

We apologize for the inconvenience and thank you for your patience, islanders!

Islanders, due to technical reasons, the Island of the Science Laboratory timer has been updated. ⬇

🔹 The adventure will be available until February 3, 1:00 a.m. PST (Pacific Standard Time).

🔹 It will close at the same time for everyone, regardless of when you first visited – similar to festivals, Wandering Islands of Florins, and Islands of Wild Flora.

We apologize for the inconvenience and will ensure this doesn’t happen again.

Thank you for staying with us, islanders! 💖

📣 Islanders, tomorrow, January 8, we'll be performing important server maintenance. Due to this, the game may be unavailable for up to 1 hour somewhere between 01:00 a.m. and 05:00 a.m. PST (Pacific Standard Time).

Thank you for your kind patience! 🌴

📣 Islanders, tomorrow, December 9, we'll be performing important server maintenance. Due to this, the game may be unavailable for up to 1 hour somewhere between 01:00 and 05:00 PST a.m. (Pacific Standard Time).

Thank you for your kind patience! 🌴

📣 Islanders, tomorrow, November 25, we'll be performing important server maintenance. Due to this, the game may be unavailable for up to 1 hour somewhere between 01:00 and 05:00 PST (Pacific Standard Time).



Thank you for your kind patience! 🌴

📣 Update: the maintenance is over!

Islanders, tomorrow, November 4, we'll be performing important server maintenance. It will start after 12 a.m. PST (Pacific Standard Time). We don't have an estimate for the duration, but we'll keep you posted.

Thank you for your patience! 💖

📣 Islanders, tomorrow, October 14, we'll be performing important server maintenance. Due to this, the game may be unavailable for up to 1 hour somewhere between 02:00 a.m. and 06:00 a.m. PDT (Pacific Daylight Time).

Thank you for your kind patience! 🌴

📣 Islanders, tomorrow, September 16, we'll be performing important server maintenance. Due to this, the game may be unavailable for up to 1 hour somewhere between 02:00 a.m. and 06:00 a.m. PDT (Pacific Daylight Time).

Thank you for your kind patience! 🌴

📣 Islanders, tomorrow, August 19, we'll be performing important server maintenance. Due to this, the game may be unavailable for up to 1 hour somewhere between 02:00 a.m. and 06:00 a.m. PDT (Pacific Daylight Time).

Thank you for your kind patience! 🌴

Please accept this 🎁 special gift! 🎁

Islanders, thank you for sharing your feedback on upgraded competitions! To make them even more enjoyable, we made several changes to the Pyramid Competition:

📣 Islanders, tomorrow, July 15, we'll be performing important server maintenance. Due to this, the game may be unavailable for up to 1 hour somewhere between 02:00 a.m. and 06:00 a.m. PDT (Pacific Daylight Time).

Thank you for your kind patience! 🌴

🎣 Islanders, just a heads-up that the Fishermen Competitions in the updated format started today! Move up the leagues, earn tokens to get prizes from the rewards shop, and join the ranks of Taonga’s most skilled fishermen!

💡 For more in-depth info, check out the article in our Knowledge Base.

It contains handy details not only about the Fishermen Competitions but also Butterfly-catching, Pyramid-exploring, and Hospitality ones. 🏆

Got questions or feedback? Feel free to contact our support team via the “Support” button above. 💬

📣 Islanders, tomorrow, June 17, we'll be performing important server maintenance. Due to this, the game may be unavailable for up to 1 hour somewhere between 02:00 a.m. and 06:00 a.m. PDT.

Thank you for your kind patience! 🌴

Islanders, we hope you enjoy the new Hospitality Competitions! 🏝️

To make participating in them easier, the entry threshold has been lowered from 2000 to 1500 points. 🎯 This will let you get into the competition groups faster and earn even more prizes. 🏆

Got feedback? 📝 We’d love to hear from you! Contact our support team via the “Support” button at the top. 💬

📣 Islanders, tomorrow, April 29, we'll be performing important server maintenance. Due to this, the game may be unavailable for up to 1 hour somewhere between 02:00 a.m. and 06:00 a.m. PDT (Pacific Daylight Time).

Thank you for your kind patience! 🌴

UPDATE: It’s fixed! 🎉 Payments should work properly now. Please drop us a message if you're still experiencing issues.

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📣 Islanders, we are aware of the payment issues happening in the game right now. The cause has been found, and the payment platform team is already on it, working to fix things ASAP.

We're just as eager as you are to see it sorted out, and we’ll keep you posted once it’s all resolved!

Islanders, we've noticed that some Gmail users aren't receiving our welcome email after subscribing.

If you haven't got it, please try these troubleshooting steps: ⬇

▪ Verify you can access the inbox of the email connected to your Taonga game account.

▪ Try receiving a test email from another address to confirm your Gmail account is accepting messages properly.

▪ Check if your Gmail account has available storage space by visiting this page. If needed, follow Google's guide to free up space.

If you followed these steps and didn't find any problem, but the welcome letter wasn't delivered, please get in touch with our support team by clicking the "Support" button at the top of the page.

Thank you for your patience! 🙏

Islanders, we’re excited to announce Hospitality Competitions will now follow a new system. 🎉

Here’s a quick rundown of the changes:

▪ Smaller competition groups replace the old overall leaderboard. 🏅

▪ Everyone in a group receives a prize, no matter their total hospitality points. 🎁

▪ There are 3 leagues – bronze, silver, and gold. Scoring top positions moves you into higher leagues with greater prizes! 🏆

▪ For taking part, you earn Hospitality Tokens – a new type of currency to spend in the rewards shop. It offers a wide array of tropical-themed prizes that include a bungalow look, an energy-restoring well, and island decorations; unique neighbor gifts and handy bonuses are also there! Check them out under the “Competitions” tab.

For general info on the new competition system, see the article in our Knowledge Base.

Have questions or feedback? We’d love to hear from you – contact our support team through the “Support” button above! 💬